Workflow Automation

Stop Wasting Hours on Manual Retail Tasks

We build AI that handles your workflows—so your team doesn't have to.

Industry Context

Retail faces constant margin pressure, unpredictable demand spikes, and strict compliance rules around labeling, pricing, and safety. Labor shortages mean stores run lean, forcing managers to juggle operational tasks instead of leading their teams. Manual processes -- updating planograms, tracking markdowns, reconciling shipment discrepancies -- eat hours each week and cause errors that hurt profitability and customer trust.

By the Numbers

35%

of retail back-office operations are manual

McKinsey Retail Operations, 2024

$340B

potential value from AI in retail by 2028

Gartner Retail Forecast, 2024

4-6 weeks

to automate a core retail workflow

Impactia delivery data

The Problem

What you're dealing with

Store managers manually adjust planograms after a layout change, wasting 4+ hours per store each reset.

Markdowns and promotions are updated store-by-store via spreadsheet, causing pricing errors and compliance risk.

Seasonal hiring requires manually screening hundreds of applications against availability and role fit.

Daily inventory reconciliation between POS and warehouse systems is done by hand, causing stock mismatches and lost sales.

Vendor compliance documents (safety data sheets, etc.) are tracked via email and folders, risking fines during audits.

The Solution

How it works

We start by mapping your actual workflows -- not the ideal ones in your playbook. Through AI-driven interviews with your store teams, we identify where time is lost and errors happen. Then we design a system that connects to your existing tools: POS, inventory software, HR platform, vendor portals. We build it on our proprietary platform, which lets us deploy in weeks. You get a system that automates tasks like planogram updates, markdown rollouts, or hiring screenings -- without forcing your team to learn new software or change how they work. Fewer manual errors, hours back for strategic work, and processes that scale across locations without adding headcount.

Arc

AI-driven process discovery and workflow mapping

Wand

Custom automation build and deployment

In Practice

Before and after

Before

Each markdown event: HQ sends an Excel file to all stores. Managers manually update pricing in the POS, cross-checking against compliance rules. Errors happen regularly, and audits take days.

After

We built a system that syncs markdown lists from HQ directly to the POS. Pricing updates automatically, with built-in compliance checks. Managers get a confirmation report, and audits take minutes.

1 HQ uploads markdown list to a shared portal
2 System validates prices against regional regulations
3 POS systems update overnight
4 Store managers review change report each morning

6 weeks

Average delivery time

From discovery to deployed automation for multi-store retailers

FAQ

Common questions

How do you handle integration with our legacy systems?

We build connectors for your existing tools -- whether it's an old POS, ERP, or custom database. No rip-and-replace required.

What if our processes vary by store or region?

We design the system to handle variations -- different compliance rules, staffing models -- without needing custom code per location.

How do you ensure data security?

We build on your infrastructure where possible, and follow retail-specific standards like PCI DSS. All data is encrypted, and access is role-based.

What's the typical ROI?

Most clients recover the investment in 3-6 months through reduced labor hours, fewer errors, and better inventory accuracy.

Who maintains the system after launch?

We provide full support and updates. You own the system, but we handle the tech -- so your team stays focused on retail.