Workflow Automation

Stop wasting clinician hours on paperwork.

We build custom AI to automate healthcare workflows without disrupting your systems.

Industry Context

Healthcare organizations face growing admin burdens from HIPAA and value-based care models. Staff shortages and burnout are getting worse, and manual processes -- from prior authorizations to discharge summaries -- eat into clinician time. The average nurse spends 25% of their shift on documentation. This directly hurts patient care and revenue cycles.

By the Numbers

25%

of nursing shift spent on documentation

AHA Workforce Study, 2025

34%

of admin time lost to manual data entry

McKinsey Health Operations, 2024

4-6 weeks

typical time to automate a core workflow

Impactia delivery data

The Problem

What you're dealing with

Manual prior authorization submissions that take 20+ minutes per case and often get denied because of missing codes.

Discharge summaries that force nurses to copy-paste data across 4+ systems, creating errors and delays.

Medication reconciliation processes that depend on phone calls and faxes between pharmacies, hospitals, and clinics.

Patient intake forms that need to be rekeyed into EHR, billing, and scheduling systems one at a time.

Compliance audits where teams manually pull records from siloed systems, taking days to get ready.

The Solution

How it works

We start by mapping your actual workflows -- not the ideal ones on paper. Our AI interviews your staff to understand how work really gets done, where things get stuck, and which systems are involved. Then we design something that fits your EHR, billing software, and internal protocols. Using our platform, we build and deploy a custom AI agent that handles tasks like auto-filling forms, cross-referencing data between systems, and triggering approvals. You get a working system connected to your tools, not a generic SaaS product. We handle HIPAA compliance and testing with your team throughout. The result: workflows that run without manual intervention, fewer errors, and more staff time for patient care.

Arc

Analyzes your existing workflows and systems to design an automation approach that fits.

Wand

Builds and deploys the custom AI agent that runs the automated workflows.

In Practice

Before and after

Before

A nurse spends 22 minutes on each prior authorization: logging into the payer portal, copying patient data from EHR, searching for ICD-10 codes, submitting, and tracking follow-ups. 30% get rejected because of missing information.

After

We built an AI agent that connects to your EHR and payer APIs. It auto-populates submissions with validated codes, submits instantly, and flags exceptions for human review. Nurses now spend 3 minutes per case, and rejections dropped to 4%.

1 AI pulls patient data and procedure codes from EHR
2 System validates codes against payer rules in real-time
3 Auto-submits to payer portal and tracks status
4 Flags mismatches for nurse review before submission
5 Logs all actions for audit trails

6 weeks

from kickoff to live automation

For a 300-bed hospital automating prior authorizations

FAQ

Common questions

How do you ensure HIPAA compliance?

Compliance is built into the system from the start. All data is encrypted, access is logged, and we run penetration testing before deployment. You keep full control over data governance.

What if our EHR or systems change?

The system is modular. If your systems update, we adjust the connection points -- usually within days, not weeks.

How long until we see results?

Most workflows are automated within 4-6 weeks. We start with a pilot process to show value quickly.

Do we need IT resources to maintain this?

No. We handle all maintenance and updates. Your team only interacts with the automated results, not the underlying tech.

What if the AI makes a mistake?

We build human review loops into every decision that matters. The system flags uncertainty for review rather than guessing.