Document Processing

Stop Wasting Hours on Customs Forms, Bills of Lading, and Invoices

We build AI that reads, extracts, and routes logistics documents specific to your workflows.

Get a custom solution
Logistics runs on paperwork: bills of lading, customs declarations, commercial invoices, certificates of origin. Manual processing slows everything down -- delays at borders, missed shipments, compliance fines. With rising cross-border volumes, tighter regulations, and driver shortages, companies can't afford errors or back-office bottlenecks. Every minute spent re-keying data or chasing missing documents costs money and erodes customer trust.
200+
documents per international shipment
World Bank Trade Facilitation, 2024
35 min
average manual processing time per BOL
McKinsey Shipping, 2025
92%
accuracy with AI document processing
Gartner AI Applications, 2024

What you're dealing with

Customs brokers manually transcribing HS codes and values from scanned invoices, causing errors that trigger inspections.
Dispatch teams wasting 30+ minutes per load reconciling paper bills of lading against digital manifests.
Accounting stuck chasing down missing proof-of-delivery documents before invoicing, delaying cash flow by weeks.
Operations managers manually tracking temperature logs and hazardous material sheets for compliance audits.

How it works

We start by talking to your team -- dispatchers, customs clerks, warehouse staff -- to understand how documents actually move, not how they're supposed to. We map where delays happen, which fields are most error-prone, and which systems need updating. Then we train an AI model on your documents: it learns your formats, terminology, and exceptions. Using our proprietary platform, we build a system that reads scanned or digital documents, extracts key data (PO numbers, container IDs, weights), validates it against your ERP or TMS, and routes exceptions to the right person. You get a working system connected to your existing software, deployed in weeks -- not a generic tool that forces you to change how you work.

POI

Extracts structured data from unstructured documents like bills of lading and invoices

Arc

Orchestrates data validation and integration with your existing systems

Before and after

Before
A freight forwarder receives 200 emailed customs invoices daily. Clerks manually open each PDF, type HS codes and values into their customs software, and attach the invoice to the shipment file. One typo in an HS code can hold a container at port for days.
After
We built a system that reads incoming invoice emails automatically, extracts HS codes, values, and exporter details, cross-references them with shipment records in the TMS, and flags mismatches for review. Clerks now handle exceptions only -- saving 15 hours per day.
  1. 1 Emails arrive in a dedicated inbox
  2. 2 AI parses attachments, extracts key fields
  3. 3 Data is validated against active shipments in the TMS
  4. 4 Exceptions routed to clerks via a dashboard
  5. 5 Approved data pushed directly to customs filing software
3 weeks
from kickoff to live pilot
For a mid-sized 3PL automating their bill of lading processing

Common questions

How do you handle documents with handwritten notes or poor scan quality?
We train the model on your actual documents -- including messy ones. It learns to ignore non-critical markings and focus on structured fields. If confidence is low, it flags the document for human review.
What if we change our document formats or add new document types?
The system is built to adapt. We give your team tools to retrain the model on new samples without writing code. Most format changes take less than a day to handle.
How do you integrate with our existing TMS or ERP?
We build connectors using your system's API or export/import protocols. We've worked with major platforms like Oracle, SAP, MercuryGate, and custom-built systems.
What's the typical cost?
We charge for the system, not seats or usage. Projects start at $60k for a focused document workflow, with clear ROI from reduced manual labor and fewer errors.
How long until we see results?
Most systems are live in 3-5 weeks. We deploy in phases, starting with a pilot document type to prove value quickly.